Mount Washington Alpine Resort Lesson Booking and Cancellation Policy:
All lesson/daycare cancellations must be made at least 48 hours in advance of the lesson time.
All lessons/daycare sessions must be paid in full at the time of booking. Lesson/daycare cancellations must be made at least 48 hours in advance of the lesson time. You can call Snow School at 250-338-1386 ext 384 for Mountain Kids programs (including daycare). You may also email cancellations@mountwashington.ca for cancellations only. Do not use this email for questions or bookings, use the options for each program found below. Any cancellations made within 24-48 hours of your reserved lesson/daycare session, regardless of reason, will incur a $29.00 administration fee. Within 24 hours of the lesson time, no refunds will be issued for cancellations/re-bookings (changing of student-level exempt) Refunds will not be issued for missed lessons/daycare due to weather conditions or illness.
If you are late for a lesson we will do our best to re-book for later that day. If a guest becomes ill during a lesson we will re-book the lesson for another day.
Snow School Tips
- The first thing to do is to expect variable weather conditions and bringing a jacket, snow pants, toque, gloves and goggles.
- Try to show up at least one hour prior to your intended lesson time. All lessons and rentals are found in the Bradley Building, which can be reached by the chunnel connecting the two buildings. If your children are 12 and under please proceed downstairs once you have reached the Bradley building to book your child's lesson in Mountain Kids.
- While in the chunnel you will see Rental Forms, which can be filled out for the rental of your equipment, lessons are then booked at the Snow School desk.
- If you would like to save time and download and print the Assumption of Risk and Rental Agreement prior to arriving at the mountain, you may download the Mountain Kids rental waiver here (PDF) or the adult rental waiver here (PDF). The agreement MUST BE PRINTED IN COLOR. Black and white copies will not be accepted.
Alpine Rentals Form and Waiver (PDF). The agreement MUST BE PRINTED IN COLOR. Black and White copies will not be accepted.
Winter Bradley Centre Snow School Hours:
Located through the chunnel from the Marmot floor of the Alpine Lodge
- December to April
- Sun. - Wed.: 8am to 4pm
- Thurs. - Sat., & holidays: 8am to 8pm (during Night Skiing season, otherwise until 4pm)
Pre-Register for all the listed programs at least 2 days prior to arrival by calling Reservations at 250-338-1386. There is a limit to class sizes and some classes do fill up. Same day "On-Site" registration ends 30 minutes prior to lesson start time and is on a space availability basis.
